Specific, not vague
Complex care may include catheter care, stoma support, pressure-area care, hoisting, PEG support, Parkinson’s, stroke recovery, epilepsy, acquired brain injury, oxygen-related support, suction and palliative care, where suitable trained staff are available.
Diabetes support
Caring Lane can prompt a person to take prescribed insulin and support blood-glucose checks. Caring Lane carers do not inject insulin.
Competency matching
Not every carer performs every procedure. The care manager confirms the clinical requirement, training, competency assessment, delegation arrangements and escalation route before support begins.
Working with professionals
Where appropriate, Caring Lane works with community nurses, GPs, therapists, hospital teams, pharmacists and family members.
Frequently asked questions
Do all carers provide complex care?
No. Only carers trained and assessed as competent for the specific task are assigned.
Can you inject insulin?
No. We can prompt prescribed insulin and support blood-glucose monitoring, but our carers do not administer insulin injections.
Start with what you have noticed.
Tell us what has changed, what the person wants and what the family is worried may happen next.