The hospital says they can come home. You are not sure how they will manage.

Caring Lane can assess the home, understand what help will be needed and arrange visiting or live-in support so relatives are not expected to fill every gap alone.

Tell us what has changed Call 020 3489 7060

Urgent discharge enquiries accepted

Caring Lane accepts urgent hospital-discharge enquiries. A free assessment can usually be arranged within 24 hours and visiting care may begin within 48 hours, subject to safe planning and capacity.

What we assess before discharge

Mobility around the home
Washing, dressing and continence
Medication and follow-up appointments
Meals and hydration
Night-time needs
Falls risk
Equipment and access
What family members can realistically provide

Temporary care can create breathing space

A discharge date should not force a permanent decision. Short-term visiting or live-in care can support the person while recovery and longer-term needs become clearer.

Printable checklist

Use our hospital-discharge checklist to collect the information families are often asked for under pressure.

Frequently asked questions

How quickly can you assess?

Usually within 24 hours.

Can care begin at a weekend?

Weekend enquiries are answered and urgent requests are considered individually.

Begin with a conversation

Start with what you have noticed.

Tell us what has changed, what the person wants and what the family is worried may happen next.

Request a free assessment

What this can look like in real life

Questions families usually ask before they feel ready

Before the person comes home

We look at access, movement, washing, dressing, meals, medication, toileting, equipment, appointments and what may happen at night.

The first 48 hours

A familiar routine may not return immediately. Carers watch for changes in mobility, appetite, pain, confusion and ability to manage safely.

Temporary care is allowed

A discharge date does not force a permanent decision. Short-term visiting or live-in support can give the person time to settle before needs are reviewed.

How quickly we can respond

Urgent discharge enquiries are accepted. Assessment can usually be arranged within 24 hours and visiting care may begin within 48 hours, subject to safe staffing.

What to tell the hospital

Ask for the medication list, discharge summary, follow-up appointments, equipment arrangements and clear instructions about mobility and clinical tasks.

Not sure which of these sounds closest? The Care Clarity guide turns what you have noticed into a summary you can edit and send.

Help me make sense of what has changed